FAQ
FAQ
Frequently Asked Questions
What does LaCanchaXchange mean?
La cancha is the Spanish word for the pitch — the field where the game is played. LaCanchaXchange was built in that spirit: a place for football culture to live, trade hands, and grow.
Are your jerseys verified?
Yes. Every jersey is personally inspected before listing. We identify each piece as accurately as possible based on its brand, condition, edition, era, and available identifying details. Each listing clearly explains what we know about the jersey so you know what you're buying.
What does “New with Tags” mean?
The jersey has never been worn and still has its original manufacturer tags attached.
What condition grades do you use?
New with Tags: Unworn with original tags intact.
Pre-owned – Excellent: Worn but shows no significant visible flaws.
Pre-owned – Good: Shows minor signs of wear, which are noted in the listing.
Do jerseys run true to size?
Not always. Football jerseys can vary significantly in fit depending on brand, era, country, manufacturer, and production style. Vintage kits in particular may fit differently from modern jerseys.
How do I know which size to order?
Review the size and fit information in the product listing and any available measurements. When measurements are provided, we recommend comparing them with a jersey you already own and like the fit of. If you have a sizing question, contact us before purchasing.
What is the jersey exchange program?
Our long-term vision is to build a platform where collectors can buy, sell, and trade jerseys with each other. Join our email list to be the first to know when the Exchange launches.
Do you ship internationally?
Not yet. We currently ship within the United States only. Join our email list to be notified when international shipping becomes available.
What is your return policy?
Because many of our jerseys are pre-owned, collectible, or available in only one size and quantity, all purchases are generally considered final. If an item arrives damaged, incorrect, or materially different from its listing, we'll review the issue and make it right when appropriate. Please contact us within 3 calendar days of confirmed delivery.
See our full Returns & Shipping Policy for complete details.
How do I contact you?
For questions about a jersey, an order, shipping, or a return request, please use our Contact page or email us at LaCanchaXchange@gmail.com.